Delivery, Terms & Conditions

By purchasing any items from the website you are agreeing to the following Terms & Conditions~

Online

As I no longer have an Online Shop on the website please contact me direct to arrange or discuss any purchases.
Items can still be ordered & sent out in the post. Thank you.


Ordering

Items are individually handmade to order therefore please allow 2 weeks from placing an order for items to be dispatched. If you need an item quicker please contact me before placing an order as it may be possible to arrange. If any items are likely to take longer you will be contacted by email & advised accordingly.


Products

The photographs are representative of the design. Each piece is individually handmade by me so will differ from the one shown but that's why they are unique & special (not mass produced, the only person exploited in the making of these items is me!) Colours shown are as accurate as possible, photographs are taken in natural light but due to your computer screen settings colours may differ to the actual item. All sizes given are approximate. If you require any further information about any of my products please contact me by email or phone. Glass should be handled with care and can be cleaned with a damp cloth.

Delivery

Items will be dispatched as soon as possible after completion & an email sent to confirm this. Some items may require a signature upon receipt.
UK Delivery is free.
Overseas Delivery ~ Please contact me BEFORE placing an order for shipping costs. Any items ordered online for overseas delivery an invoice will be sent for payment with shipping fees, payable before dispatch.


Returns

Any goods received damaged must be notified within 48 hours of receipt. Please contact me within 7 days of receipt to arrange return of any items for other reasons. All Postage costs will not be refunded, items should be returned by insured mail as a refund will only be issued upon safe receipt of the items by myself.


Copyright

Content of this website and products for sale are Copyright Debbie March 2006-2017. All rights reserved. Images & designs may not be copied, reproduced, republished, transmitted, stored, or distributed.